Privacy Policy

1. Introduction and data controller

This policy explains how Jorvantis ("we", "us") collects, uses and protects personal data when you visit this website or contact us about a session. Jorvantis is the data controller for the purposes of Kenya's Data Protection Act, 2019. You can reach us at Kenyatta Street 96, Embu 60100, or by email at [email protected].

2. What data we collect and how

We collect the information you provide directly through our contact form — name, email address, phone number and message content — and, where you consent, information gathered through cookies for analytics or personalization, as described in our Cookie Policy.

3. Purposes and legal basis

4. Data sharing and third parties

We do not sell personal data. We may share it with service providers who help us operate this website, strictly under instructions consistent with this policy, and only where required by law.

5. Retention

We keep enquiry data only as long as needed to respond to you and, where a session takes place, for our own record-keeping obligations, after which it is deleted or anonymised.

6. Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse or unauthorised access, proportionate to the nature of the data involved.

7. International transfers

Where any data is processed outside Kenya, we take steps to ensure it receives a comparable level of protection, consistent with the requirements of the Data Protection Act.

8. Your rights

Under the Data Protection Act, 2019, you have the right to access, correct, or request deletion of your personal data, to object to certain processing, and to lodge a complaint with the Office of the Data Protection Commissioner. To exercise any of these rights, contact us via the contact page.

9. Opt-out and data deletion

Providing your data through our contact form is entirely optional — you're welcome to reach us by phone instead. Cookies can be declined or disabled through your browser settings or our cookie preferences panel. To request deletion of data you've already shared, please get in touch through the contact page.